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Tow truck driving is one of the most morally polarizing jobs that exists, period. You can either be a real life Rescue Hero and total badass, or be literally in the Mafia but it's legal. It's also an *extremely* difficult job for how little you make. Like, absolutely absurdly so.

The one time I had to call a tow for my personal vehicle, it was a company owned by a lone White guy who had like two or three trucks total. He was a super friendly chatterbox and told the story of how he used to be a wealthy entrepreneur in the white collar world, but became disillusioned with his path and went all in on some tow trucks, with the pure intention of wanting to help people. His business model was basically "as close to charity work as possible."

When he brought me to my destination in the next town, he knocked like a hundred bucks off my original quote just because. Dude literally had nothing but five star reviews over a wide sample size.

But the one time I briefly tried towing myself and got to see the underbelly of it in a populated city, it unironically felt like being inducted into a criminal organization. I was told stories of a company who literally broke into a competitor's yard to pour sugar in the fuel tanks of their trucks, and even burned down their heavy wrecker in one instance. All because this other company moved in on their turf.

The boss was giving the rundown of all the ways to scam the system. They ran their company under two separate names so that they could game an extra slot in the police call rotation, stuff like that. Pretty sure he was a jew, voice was nasally af.

It wasn't broke down. This looks like a traffic stop. He must've had a suspended license or something. That's why the cops were there, and why the tow guy was gomma move it out of traffic or to impound but not to the mechanic.

This might be a case by case thing, but in my old city tow truck police calls worked on a fixed rotation. Anytime there was an accident that required a tow, they called up whichever company was next in the queue, and it was theirs alone to take if they accepted.