Nah not only does she look like that, she is also deaf and you play her in a side quest to spray graffiti everywhere.
https://www.youtube.com/watch?v=rQ8wNE2a1zM
Yeah there's this weird thing now where these devs had to put a bunch of representation in games but then the woketards complained that they were too attractive so it was pushing unrealistic beauty standards lol so now they're stuck trying to check all these contradictory boxes at the same time so now all game characters end up with this uncanny valley thing going on where they look neither beautiful, representative, or realistic. A spinoff effect is that they have to spend all their time and effort on the characters themselves to get them just right to please every micro faction of the left so the story and gameplay end up being an afterthought so they actually end up with a game with weird looking awkward characters with a cobbled together story and terrible buggy gameplay.
https://www.youtube.com/watch?v=rQ8wNE2a1zM